These conditions are only valid between the Domus Ensi di Casonato Silvia, with registered office in Via Sibilla Aleramo 4, 28062 Cameri (NO), hereinafter referred to as “Domus Ensi” and any person making online purchases on the website of www.domusensi.com hereinafter referred to as “CUSTOMER”. These conditions can be modified and the date of publication of the same on the site is equivalent to the date of entry into force.
These terms and conditions governing purchases made on www.domusensi.com site, in accordance with the provisions of Part III, Title III, Chapter I of the Consumer Code, Legislative Decree no. n. 206/2005, as amended by Legislative Decree no. n. 21/2014 and the Legislative Decree. 70/2003 regarding electronic commerce.
ARTICLE 1 – Purpose of the contract
With these general conditions of sale, Domus Ensi sells and buys CUSTOMER remotely movable property indicated and offered for sale on the site www.domusensi.com. The contract concludes exclusively through the Internet network, by accessing the CUSTOMER at www.domusensi.com and the realization of a purchase order in accordance with the procedure provided by the site itself.
The customer undertakes to read, prior to confirmation of your order, the present general conditions of sale, in particular the pre-contractual information provided by Domus Ensi.
ARTICLE 2 – Pre-contractual information for consumers – art. 49 of Legislative Decree 206/2005
The CUSTOMER before the conclusion of the purchase agreement, examines the characteristics of goods that are described in the individual product data sheets at the time of selection by the CUSTOMER.
Before the conclusion of the purchase agreement and before the validation of the order with “payment obligation”, the CUSTOMER is informed regarding:
The CUSTOMER may at any time and in any case before the contract is concluded, take note of information concerning Domus Ensi, geographical address, telephone and fax numbers, e-mail address.
ARTICLE 3 – Conclusion and effectiveness of the contract
he sales contract is considered concluded with the sending by Domus Ensi to the Client an e-mail order confirmation. The e-mail contains the CUSTOMER’s data and the order number, the price of goods purchased, shipping costs and delivery address where the goods will be sent and the link to be able to print and store the copy of the these conditions.
The CUSTOMER agrees to verify the correctness of the personal data it contains and communicate in Domus Ensi corrections.
The Client has the option to cancel the order made no later than one hour from the confirmation email is received ( deletion and modification of orders is not possible during the week of Black Friday and Cyber Monday ). Domus Ensi is committed to describe and present the items sold on the site as well as possible. Nevertheless, some may result from errors, inaccuracies or small differences between the site and the actual product. In addition, of the products featured on www.domusensi.com do not constitute part of a contract, as only representative.
Domus Ensi undertakes to deliver the goods within 30 days commencing from Domus Ensi sending e-mail to the CUSTOMER of order confirmation.
ARTICLE 4 – Availability of products
The availability of the products refers to the actual availability in the moment in which the Client performs the order. This availability must still be considered indicative only because, due to the simultaneous presence of multiple users site, the products could be sold to other CUSTOMERS before confirming the order.
Even after the sending of the e-mail confirmation of the order sent by Domus Ensi, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically adjusted with the elimination of the product unavailable and the CUSTOMER will be notified immediately via e-mail.
If the CUSTOMER requires the cancellation of the order, solving the contract, Domus Ensi refund the amount paid within 14 days from the day Domus Ensi has knowledge of the customer’s decision to terminate the contract.
If the CUSTOMER requires the cancellation of the order, within the terms of Article 3 Domus Ensi refund the amount paid within 30 days from the moment you became aware of the decision to terminate the agreement by the CUSTOMER.
ARTICLE 5 – Payment
Each payment by the CLIENT can only occur by means of credit cards via PayPal on www.domusensi.com site or by bank transfer.
If the preferred method of payment is a bank transfer, it should be specified that will be welcomed only payments sent no later than 48 hours from the order, and that after that time the order is considered canceled.
ARTICLE 6 – Prices
All the selling prices of the products listed on the site www.domusensi.com are expressed in Euro and include VAT.
The shipping costs are not included in the purchase price, but are indicated and calculated at the conclusion of the buying process before payment.
The CUSTOMER accepts the faculty of Domus Ensi to modify its prices at any time, however, the goods will be invoiced based on the prices listed on the site at the time the order is created and indicated in the email confirmation sent by Domus Ensi to the CUSTOMER. Shipments outside the European Union, provide for payment of import taxes , which are the sole responsibility of the customer. In the event of a computer error, manual, technical, or any other evidence which might lead to a fundamental change, not foreseen by Domus Ensi, the selling price to the public, which makes it unreasonable or clearly insignificant, the purchase order will be considered invalid and canceled and the amount paid by the Client will be refunded within 30 days. from the day of cancellation.
ARTICLE 7 – Right of withdrawal
In accordance with the legal provisions in force, the CUSTOMER has the right to cancel the purchase without penalty and without giving any reason, within 15 days from the date of receipt of the products.
The CUSTOMER who wishes to exercise the right of withdrawal must notify Domus Ensi through explicit declaration, which can be sent by registered letter.
The CUSTOMER may exercise the right of withdrawal by sending an explicit declaration containing any decision to terminate the contract.
In case of exercising the right of withdrawal, the CUSTOMER is obliged to return the goods within 15 days from the day on which you communicate to Domus Ensi its intention to withdraw from the contract pursuant to art. 57 of Legislative Decree 206/2005.
The goods must be returned to Domus Ensi di Casonato Silvia, Via Sibilla Aleramo 4, zip code 28062, CAMERI (NO), ITALY.
The direct cost of returning the product are borne by the CUSTOMER.
The goods must be returned intact, unused, in original packaging, complete in all its parts (including packaging and any documentation and accessories) and complete the attached tax records. In no case it will be replaced or redeemed for merchandise that has not been made in perfect condition.
Subject to the right to verify compliance with the above, Domus Ensi will refund the amount of the products covered by the withdrawal within a maximum period of 30 days. For the only countries outside the European Union it will be held un’importo amounting to € 25 to cover the expenses of shipping deals.
No amount will be withheld to those who have placed the order by selecting the express shipping.
As required by Art. 56 paragraph 3 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, Domus Ensi can suspend redemption until receipt of the goods or until the system demonstration by the CUSTOMER of having sent back the goods Domus Ensi.
Domus Ensi perform reimbursement using the same means of payment chosen by the Client during the purchase. In the case of debit or cash, and if the CUSTOMER intends to exercise its right of withdrawal, shall provide Domus Ensi, by accessing the contact, the bank details: IBAN and BIC SWIFT required conduct of a reimbursement by the Domus Ensi.
ARTICLE 7bis – Size exchange and / or model of international orders
In accordance with the legal provisions in force, the CUSTOMER is entitled to request the change of size and / or model within 15 days from the date of receiving the products.
The CUSTOMER who intends to exercise this right should notify Domus Ensi through explicit declaration, which can be sent by registered letter. Even sending any explicit declaration.
In case of exercise of this right, the CUSTOMER is obliged to return the goods within 15 days from the day on which you communicate to Domus Ensi their will in accordance with art. 57 of Legislative Decree 206/2005.
The goods must be returned to Domus Ensi di Casonato Silvia, Via Sibilla Aleramo 4, zip code 28062, Cameri (NO), ITALY.
The direct cost of returning the product are borne by the CUSTOMER.
The goods must be returned intact, unused, in original packaging, complete in all its parts (including packaging and any documentation and accessories) and complete the attached tax records. In no case it will be replaced or redeemed for merchandise that has not been made in perfect condition. Subject to the right to verify compliance with the above, Domus Ensi proceed to change size and / or model within a maximum period of 14 days (subject to availability) and charge the customer a fee of € 15 for countries outside of ‘Italy and € 25 for EU countries Extra, which shipping amount of the object exchange goods.
No amount will be charged to those who have placed the order by selecting the express shipping.
As required by Art. 56 paragraph 3 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, Domus Ensi may suspend lieu of payment until receipt of goods or until the system demonstration by the CUSTOMER of having sent back the goods Domus Ensi.
Items purchased during special sales cannot be exchanged. We will only accept Returns.
ARTICLE 8 – Delivery methods
Domus Ensi accept orders to be delivered around the world. The products will be delivered by courier to the address indicated by the CUSTOMER at the time of the order not later than 30 days. the date of receipt by the CUSTOMER of the email order confirmation sent by Domus Ensi.
For every order placed on the site www.domusensi.com, Domus Ensi may issue an invoice for the goods shipped. After the issuance of the invoice, you will not make any changes to the data shown in the same.
Orders placed during special sales time may suffer delays.
ARTICLE 9 – Liability
Domus Ensi assumes no liability for disruptions caused by force majeure or unforeseeable circumstances, even where employees of a malfunction or disruption of the Internet, if it is unable to execute the order within the time stipulated in the contract.
ARTICLE 10 – Access to the site
The CUSTOMER has the right to access the site for inspection and of acquisition. any other use, in particular commercial is not allowed, the site or its content. The integrity of the elements of this site, whether audible or visual, and its technology used remain the property of Domus Ensi di Casonato Silvia and are protected by intellectual property law.
For Domus Ensi di Casonato Silvia ( “Domus Ensi”) your privacy and security of your personal data is very important, why we collect and handle your personal data with the utmost care and adopt specific measures to keep them safe.
Some services may be subject to specific legal terms, in which case we will give you all the relevant information from time to time.
The www.domusensi.com website uses “cookies.” Cookies are electronic files that record information about the navigation of the Client Site (pages consulted, date and time of visit, etc ..) and allow to LaRevêche in providing personalized service to its customers.
Domus Ensi inform the customer the option to disable the creation of such files, logging into your Internet configuration menu. It is understood that this will prevent the client to proceed to ‘on-line purchase.
ARTICLE 13 – Wholeness
These Conditions of Sale are made by all of the terms that compose them. If one or more provisions of these Conditions of Sale is deemed invalid or declared that under the law, regulation or following a decision by a court of competent jurisdiction, the other provisions remain in full force and effect.
ARTICLE 14 – Governing Law and Jurisdiction
These Conditions of Sale are subject to Italian law.
Any dispute which is not amicable solution will be subject to the exclusive jurisdiction of the Court of the place of residence or domicile of the Client, if located within the state.
In any case, it is possible to optionally use the mediation procedures referred to in Legislative Decree 28/2010, for the resolution of any disputes the interpretation and execution of the present conditions of sale.
Terms and Conditions updated May 1, 2021